The BEST WESTERN Nicola Inn is situated near to the city's Downtown. It is accessible to the Central Park, the Nicola Valley Museum, and the Ice Arena. It is also a short drive to the Kelowna.

There are 56 spacious and well-appointed guestrooms at the BEST WESTERN Nicola Inn. Rooms come with televisions, air conditioners, refrigerators, telephones, and free high-speed Internet access. Guestrooms are non-smoking.

The BEST WESTERN Nicola Inn has a variety of facilities. It provides a restaurant, an indoor pool, a salon, a gym, laundry service/dry cleaning service, and a kid's club. Guests will also find free parking in the property.